Skip to Content Skip to Navigation

Zales Jewelers Mobile Alerts - Terms Of Use

Effective May 31, 2018

Zales Jewelers offers individuals the option to receive informational and promotional alerts (SMS and MMS) ("Mobile Alerts"). As used in these Terms of Use, "you" means the individual or entity who signs up to receive, or uses in any way, our Mobile Alerts. "We," "our," and "us" refers to Zales Jewelers, as well as any other person or entity providing any service, application, or content to you from us or on our behalf.

By consenting to receive our Mobile Alerts, you have agreed to be bound by the Terms of Use and the terms and conditions herein ("Terms"). If you do not agree with these Terms, you must immediately notify us that you no longer wish to receive our Mobile Alerts.

Important Disclosure Regarding Telemarketing Messages and Calls

By providing your mobile number, you authorize us to deliver and cause to be delivered to you text messages and telemarketing telephone calls using an automatic telephone dialing system and an artificial or prerecorded voice, including but not limited to text messages and telemarketing telephone calls containing advertisements and telemarketing messages. You are not required to provide your mobile number or enter into this agreement as a condition of purchasing any property, goods, or services.

We may offer you the option to set up additional types of Mobile Alerts. We reserve the right to stop one or more Mobile Alerts at any time and without notice to you. You agree that we will not be liable to you in any manner whatsoever if we stop sending one or more Mobile Alerts that we have previously made available.

Subscriber Requirements and Limitations

You must use your own wireless device capable of two-way messaging and use a participating carrier with a telephone area code within the 50 United States, the District of Columbia, or Puerto Rico. By enrolling in our Mobile Alerts you certify that you are the owner of the mobile number and you agree to promptly notify Zales if you no longer own or are the primary user of the mobile number by texting "STOP" to 98190.

If your device does not support MMS alerts, you will receive a SMS alert. MMS is currently supported on the following carriers: AT&T, Verizon, Sprint, and T-Mobile.

Compatible SMS carriers include (U.S. and Puerto Rico): AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, Boost Mobile, Cellular One, MetroPCS, Alaska Communications, Bluegrass Cellular, East Kentucky Network/Appalachian Wireless, GCI, Illinois Valley Cellular, Keystone Wireless/Immix Wireless, Inland Cellular, Nex-Tech Wireless, Thumb Cellular, United Wireless, West Central Wireless, Cellcom, Cellular South/C Spire, Cricket Wireless, and Virgin Mobile. Carriers are not liable for delayed or undelivered messages.

Opt-Out Information

To discontinue receiving messages from Zales Jewelers, text STOP to 98190. You will receive a confirmation text that you have been opted out. You may opt-out at any time. For additional help, text HELP to 98190 or call 1-800-311-5393.

ADDITIONAL TERMS AND CONDITIONS

By affirmatively signing-up for and/or otherwise enrolling in our Mobile Alerts, you have expressly agreed to be bound by Zales.com Terms and Conditions as well as the additional Terms and Conditions below.

Choices made about receiving our Mobile Alerts relating to Zales Jewelers will not impact the messages you receive from other entities.

Privacy Policy
Zales Jewelers respects your right to privacy. Click here to view our privacy policy.

Disclaimer of Warranties
TO THE EXTENT PERMITTED BY LAW, ZALES JEWELERS MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE SERVICE, APPLICATIONS OR CONTENT THAT YOU RECEIVE FROM US, AND DISCLAIM ANY WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. THIS SERVICE OFFERED TO THE PUBLIC BY PROVIDER COULD INCLUDE INACCURACIES, OTHER ERRORS OR MAY NOT FUNCTION IN THE MANNER YOU ANTICIPATED. FURTHERMORE, WE ARE NOT RESPONSIBLE FOR CIRCUMSTANCES BEYOND OUR CONTROL, INCLUDING, WITHOUT LIMITATION, ACTS OR OMISSIONS OF OTHERS, ATMOSPHERIC CONDITIONS OR ACTS OF GOD. WE DO NOT PROMISE ERROR-FREE SERVICE. WE WILL NOT BE LIABLE FOR ANY DELAYS IN THE RECEIPT OF ANY SMS MESSAGES AS DELIVERY IS SUBJECT TO THE EFFECTIVE TRANSMISSION FROM YOUR NETWORK OPERATOR. WE WILL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT COULD RESULT FROM INTERCEPTION BY THIRD PARTIES OF ANY INFORMATION MADE AVAILABLE TO YOU VIA OUR SERVICE. ZALES JEWELERS CANNOT AND DOES NOT GUARANTEE THE ACCURACY, VALIDITY, TIMELINESS OR COMPLETENESS OF ANY INFORMATION OR DATA MADE AVAILABLE TO YOU FOR ANY PARTICULAR PURPOSE.

Limitation of Liability
Neither Zales Jewelers or any of its affiliates, directors, officers or employees, or any third party vendor, will be liable or have any responsibility of any kind for any loss or damage that you incur in the event of any failure or interruption of our Service, or resulting from the act or omission of any other party involved in providing our Service, or from any other cause relating to your access to, inability to access, or use of our Service, whether or not the circumstances giving rise to such cause may have been within the control of Zales Jewelers or of any vendor providing software or services. In no event will Zales or any such parties be liable to you, whether in contract or tort, for any direct, special, indirect, consequential or incidental damages or any other damages of any kind even if Zales Jewelers has been advised of the possibility thereof. This limitation on liability includes, but is not limited to, the transmission of any viruses which may infect a user's equipment, failure of mechanical or electronic equipment or communication lines, telephone or other interconnect problems, unauthorized access, theft, operator errors, strikes or other labor problems or any force majeure. Zales Jewelers cannot and does not guarantee that our Service will be continuous, uninterrupted, or secure.

Choice of Law

If any disputes arise between us regarding your use of this website, such disputes shall be resolved according to the laws of the State of Texas.

Arbitration of Claims and Disputes; Waiver of Jury Trial; Waiver of Participation in Class Actions
The parties agree that any dispute, controversy or claim arising from or relating in any way to this Agreement or the services provided pursuant to this Agreement not resolved through negotiation may only be pursued individually and exclusively and finally resolved by arbitration. (However, any dispute concerning the validity or enforceability of this arbitration provision must be decided by a court; any dispute concerning the validity or enforceability of the Agreement as a whole is for the arbitrator). The arbitration shall be administered by the American Arbitration Association ("AAA"), according to its Consumer Arbitration Rules unless the parties mutually agree on another administrator or other procedures. If the AAA is unable to serve as administrator and the parties cannot agree on a replacement, a court with jurisdiction will select the administrator or arbitrator. The Federal Arbitration Act, 9 U.S.C. § 1, et. seq., governs the interpretation and enforcement of this provision because this Agreement relates to a transaction in interstate commerce. The parties waive any right (a) to a trial by jury or (b) to participate in a class action in court or in class-wide arbitration, whether as a class representative, class member or otherwise. Further, unless the parties otherwise mutually agree, the arbitrator shall not consolidate more than one person's claims, and may not otherwise preside over any type of representative or class proceeding. If a determination is made in a proceeding involving the parties to this Agreement that the class action waiver is invalid or unenforceable, only this sentence of this arbitration provision will remain in force and the remainder of this arbitration provision shall be null and void, provided that the determination concerning the class action waiver shall be subject to appeal.

Severability

If any provision of these Terms are determined to be invalid or unenforceable by a court or any governmental agency having competent jurisdiction, then the remainder of these Terms will not be affected.

Change in Terms

We may, at any time, change, amend, modify, add, or delete these Terms with or without notice to you. If we make any changes to these Terms, we revise the "Effective Date" as it appears at the top of these Terms and the changes will become effective when we post the revised Terms. You should review the Terms periodically for any changes. Your continued enrollment in the Mobile Alerts following the posting of the revised Terms will constitute your acceptance of the changes.

Entire Agreement

These Terms constitute a complete and exclusive agreement between the parties with respect to our Mobile Alerts and supersedes any prior agreement(s) with respect to our Mobile Alerts.

Join Our Email List & Receive a Special Offer